Returns & Refund Policy

  At Vireo Taste , we comply with UK consumer protection and food safety regulations.

Due to the nature of food products, our bouillon stock powder and other consumable goods cannot be returned once opened, unless the item is faulty, damaged, contaminated, or incorrectly supplied.

 Your Right to Cancel Under the Consumer Contracts Regulations 2013, customers may request to cancel eligible online orders within 14 days of receiving the goods. Returned items must: remain unopened and unused be in original sealed packaging be fit for resale and food safety compliance

 Customers are responsible for return shipping costs unless: the item is faulty the item was damaged in transit an incorrect product was supplied We reserve the right to refuse returns that: have been opened are not in a resalable condition present hygiene or food safety concerns Refunds will be processed within 14 days of receiving and inspecting the returned goods. For return requests or damaged orders,

contact: hello@vireotaste.com Customers should also refer to allergen and ingredient information before purchase.